Privacy Policy

Information we collect

When you contact us, we may receive your name, company name, email address, phone or messaging contact, destination market, monthly quantity, product photos, drawings, specification notes, and the message details you choose to send.

How we use information

• To reply to packaging inquiries, quotation requests, and sample discussions.
• To clarify product dimensions, materials, printing, lids, film seal needs, carton packing, and destination-market requirements.
• To keep a practical record of project communication and quotation context.

Form processing

The website form may be processed by the hosting platform so the inquiry can be delivered to us. Please do not send payment card details, passwords, or other sensitive personal information through the form.

Website analytics

We may record basic website interaction events such as page path, product search terms, quote-builder selections, sample request clicks, WhatsApp clicks, and copy-inquiry clicks to improve the website and quotation process. We do not use these events to sell personal information, and the full WhatsApp inquiry message is not sent as an analytics event.

Sharing and retention

We do not sell personal information. Inquiry details may be shared only with people involved in preparing a reply, quotation, sample check, or production feasibility review. We keep inquiry records only as long as needed for business communication and reasonable project follow-up.

Your choices

You can ask us to correct, update, or delete contact information from an inquiry record. Contact us at goozon@nexpackglobal.com.

Updates

This policy may be updated as the website and inquiry process change. Last updated: June 16, 2026.